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Freedom of Information 

You have the right to ask any public sector body, like us, for the recorded information it has about any subject. 

What information you can ask us for

You can ask to see recorded information. "Recorded information" is any information that is already held by us such as:

hard copy documents 
computer files
sound or voice recordings

Anyone can ask for information. It doesn't matter how old you are or where you live.

Before you ask us for information

Check our website

Before asking us for information, check our publication scheme to make sure it isn't already available. 

If you ask for information that is already available, we will direct you to the most specific page on our website. 

Think about the information you want 

Try to be as specific as possible about the information you want.

Ask questions which lead to more concrete answers - such as questions that begin with 'what' and 'how much', rather than opened ended questions such as those that begin with 'why'. 

To ask us for information 

You must write to us by letter or email

Email to: 

or by post to: 

FOI Co-ordinator
Easthorpe House 
165 Loughborough Road
NG11 6LQ

By law all organisations have to deal with such requests within 20 working days. Some requests for information may be subject to a fee. If so, we will contact you before we proceed with your request. 


Subject Access Requests under the Data Protection Act 1998 

If you want to ask us for information which we may hold about you personally then this will be dealt with under the Data Protection Act 1998. This would include information relating to health records, employment and training records   anything which is limited to you as a person whether as a patient, employee or partner of any kind. 

If you wish to make a Subject Access Request you should write to:

Governance Officer 
Easthorpe House 
165 Loughborough Road
NG11 6LQ

specifying the kind of information you wish to be made available to you and enclosing proof of identity - a formal document or bill with your name and address on it or your driving licence or passport. If you are requesting a copy of your medical records you must also enclose a cheque for £50.00 or £10.00 for any other kind of information personal to you. 

Under the Data Protection Act 1998 we have 40 working days to provide the information you ask for


Unhappy with our answer?

If you make a request and are not satisfied with the way in which we deal with it you may ask us to review any decision we make. If you wish us to undertake such a review you should write to the address above. 

Any review will normally be under the control and direction of a senior member of staff who had no involvement in the original decision or process. 

If you remain dissatisfied at the conclusion of any review you may complain to the Information Commissioner whose address is; 

FOI/EIR Complaints Resolution,
Information Commissioner s Office
Wycliffe House
Water Lane