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New look patient forums for 2019

Hello, my name is Elaine Cooper, I am the new Service Improvement Support Office in Rushcliffe CCG, I joined the team at the beginning of March.  I have been employed by the NHS for almost 6 years, most recently being a Community  Care Coordinator also in the Rushcliffe locality. Prior to that I was the Coordinator for the Community HUB service for Nottingham South supporting the community teams for SOS calls and referral processing.

Rushcliffe CCG would like to get patients involved when looking at service redesign and development and as part of my role I will be organising and facilitating the Patient Forums, previously run by Sue from Rushcliffe Community and Voluntary Service(RCVS).

Feedback is also important to the CCG as such the forums are a two way communication event; we can keep you updated with changes and how these could affect Rushcliffe locality patients.

Initially I want to engage with people so we can shape the forums to include items of interest and to encourage new faces to attend.

Feedback from previous patient forums have been positive for sharing information, having the opportunity to learn new things and being able to put views forward.

Hopefully soon we can have some forum dates in the diary and I look forward to meeting you, in the meantime, if you have any comments or suggestions regarding the patient forums, please feel free to email me at:

Rushcliffe Community and Voluntary Service (RCVS)

NHS Rushcliffe CCG work in partnership with RCVS to support our Patient and Public Involvement work.  

Our Health Development Worker from RCVS works alongside our colleagues at NHS Rushcliffe Clinical Commissioning Group (CCG), helping involve patients, carers, community groups and the general public in the work of the NHS in Rushcliffe.

In the past year:

  • They facilitated five patient forums, including the Diabetes, Long Term Conditions, the Mental Health & Well Being Partnership and the Learning Disability, and Carers Forums.
  • RCVS Chaired each forum and established a structured programme for each meeting. This included identification of relevant speakers to assist to inform members, and to provide an education element and updates on service developments
  • RCVS worked directly with local communities, patients and voluntary and community sector (VCS) through community development participatory approaches to promote the forums, e.g. One You Campaign, health awareness weeks etc.)

This section gives information on the forums and shows the positive impact of participation and provide examples of how to work together to improve services. They show how patients and the public are getting involved in the development of services at all levels in the NHS and with other organisations in the voluntary and public sector.

What patients say about the patient forums

"The forums are very useful to share information and put our views forward and also have the opportunity to learn new things."

"Very useful and informative meeting, gave new insight into other organisations and awareness of future developments in social care."

"Found extremely useful, always nice to find out what is happening elsewhere, meetings are always very relaxed/information, Sue always keeps the discussions well controlled, allowing all participants feeling they are able to have their say."